Steps to Start Remote Help
We can solve or diagnose a wide variety of computer related problems from small glitches to a crashed network. With our Remote Support service, you only pay for the time we need to asses and correct the problems right away. A minimum of a one-hour session is required. This service is included, 24/7 for all our pre-paid IT support customers.
Here are just a few of the services that we can provide with our Remote Support service :
- Locate and exterminate running viruses
- Identify and eliminate Spy-ware or Mal-ware
- Install new software on your computer
- Assist with hardware installation
- Solve pesky computer glitches
- Unlock hidden features on your computer
- Assist with your printer or other peripheral devices
- Teach you the best way to maintain your computer
- Increase the security of your Internet connection
- And much more!
Why wait for on-site service or take your computer to the store? How would you like to be able to sit back and watch us do the work, in minutes?
We will connect directly to your computer with our secure, state-of-the-art, remote solution software. You can relax while we take control of your computer and make the diagnosis or repairs for you! Ah, I almost forgot to mention that our remote support software will not remain installed on your computer after we disconnect.