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Reasons to Outsource to Novus IT


  • Regularly scheduled onsite visits by IT Professional(s)
  • Maintenance checklist and documentation that ensures consistent service delivery
  • Thorough documentation of your network
  • Your business goals are what direct our efforts
  • Server maintenance and troubleshooting
  • Workstation maintenance and troubleshooting
  • Virus Protection and Microsoft OS updates


  • 24/7/365 (Always available)
  • Emergency response time of 3 hours or less guaranteed (our goal is 1 hour)
  • IT Professionals are available to answer your questions by phone when not onsite at your office
  • Increased flexibility for busy times, slow times, projects, upgrades
  • Will never quit because of career or job change like full time employee


  • No Interviewing process overhead, like full time employee
  • No Payroll tax overhead, like full time employee
  • No Vacation Pay overhead, like full time employee
  • No Workers Compensation overhead, like full time employee
  • No Training Cost overhead, like full time employee
  • No Performance Review overhead, like full time employee
  • No Background check overhead, like full time employee
  • Predictable Monthly budget
  • Don’t mark up hardware or software that we recommend


  • Satisfaction Guarantee
  •  IT management oversight (MCSE)
  • Account Manager management oversight
  • Follow Microsoft Standards and industry standard best practices
  • Support systems created to ensure items don’t fall through the cracks
  • Detailed documentation of your network and support visits available to view 24/7/365
  • Regular customer satisfaction surveys after every support visit


  • Microsoft Certified and Trained
  • Not Learning on Your Time

About Novus IT Services

Novus IT Services is a professional outsourced computer service company serving small to Medium businesses in South Florida. Our specialties are network planning (network consulting), network projects, and ongoing network/computer maintenance. We pride ourselves on not only delivering the results you expect, but also being knowledgeable, systematic, accountable, trustworthy and easy to work with.



To speak with us about the the IT support provided by Novus IT Services, please call us at (786) 273-7027 or contact us online.

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